CME Sponsor:
National Association for Continuing Education (NACE)

Course Instructors/Directors:
Lisa Aronson Fontes, PhD

Number of Credits:
8 hours CE

Cost:
Book and Online Test $99
Online Test Only $79

Detailed Description:
Chances are that you will work with clients from varied cultural backgrounds. In this book, you will learn how to conduct a respectful yet effective interview with multicultural clients. You will learn communication styles of specific cultures, how to conduct interviews with children of differing cultural backgrounds, and how to resolve challenges that arise when interviewing multicultural clients.

Learning Objectives:
  1. Types of interviewer bias and how to overcome these biases when meeting with clients.
  2. Guidelines for conducting a client interview that both respects the client’s culture and gains relevant information.
  3. The differences in verbal and nonverbal communication across cultures.
  4. How to appropriately conduct an interview with children from another culture.
  5. Issues related to conducting an interview with non-English speaking clients, including using an interpreter.
  6. Authority and trust issues of clients from diverse cultural backgrounds, and how these issues pertain to specific helping professions.
  7. How to write an interview report that presents a fair and unbiased view of the multicultural client.
  8. How to respond to and resolve misunderstandings and issues that arise during interviews with multicultural clients.
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